HOMEOWNER GUIDE
What to know
Start with the small valve serving the affected toilet, sink, or appliance. If water continues or the leak is inside a wall, use the main shutoff. Turn valves clockwise without forcing them. Keep the meter area accessible and make sure every adult in the home knows the location.
Observe before you act
Note when the symptom started, which fixtures are affected, whether it changes with hot or cold water, and whether water is actively damaging materials. Photos and clear observations can help a plumber prepare, but do not delay a call when damage is ongoing.
When professional help is the safer choice
Call when the cause is unclear, the issue keeps returning, work involves concealed piping or fuel-burning equipment, or there is risk to people or property. Avoid opening walls, using aggressive chemicals, or forcing stuck valves without the right experience.
Need help in the Atlanta metro?
Laylanzio Co. serves Dunwoody and nearby Georgia communities. Call (770) 730-1835 to explain what you are seeing.